As a security software distributor our aim is to provide solutions to companies and installers wishing to offer enterprising solutions for supervision systems.
We provide a unique blend of domain expertise and strive to provide exceptional service by looking for state of the art technology to accelerate and facilitate the journey of all our customers towards improved security systems.
ADDVALS sets itself apart from the competition by being the contractor's choice. Our service and business model are geared towards the contractor community. We strive to be an extension of your business, not trying to steer the market or direct your business.
ADDVALS’s goal is to build a strategic partnership with you, focused on adding value to your business, while creating more business opportunities through ongoing training and education.
Our staff realise and understand that technology by itself is not a solution and guide our customers, in sourcing the best security products, supporting them at all levels and going beyond the call of duty. We believe that this is the key to success.
Technical excellence is accompanied by commercial excellence with an emphasis on being customer and market driven, which means listening to our customers, understanding their problems and providing effective and value for money solutions. We are committed to providing relevant Industry Standard solutions, based on 'state of the art' technology to the marketplace.
We are here to help you with pre-sales enquiries, training, and remote and on-site services such as:-
- Pre-sales system design, technical and quotation assistance
- Application, configuration and installation planning
- Technical training for installers and end users
- Help desk services
- Maintenance and support including remote diagnostics and configuration
- Database conversions
- Site services and product repairs
Our end objective is to provide fully managed services and solutions to a rapidly expanding customer base. In short, our commitment is to provide the highest levels of products, service and support to the market.
Customers already expect the best product at the best prices, however at ADDVALS we want to deliver something more